dec0de | 1406557 b.c. ltd. Status - Incident history https://1406557-bc-ltd.instatus.com dec0de | 1406557 b.c. ltd. Sun, 21 Jan 2024 20:00:00 +0000 Hardware Type: Maintenance Affected Components: Kelowna, BC, Canada Jan 21, 20:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Type: Maintenance

Affected Components:

<p><small>Jan <var data-var='date'> 21</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> ]]> Sun, 21 Jan 2024 20:00:00 +0000 https://1406557-bc-ltd.instatus.com/maintenance/clrn49k6i34300beoigm4llstu https://1406557-bc-ltd.instatus.com/maintenance/clrn49k6i34300beoigm4llstu Network Upgrade Type: Maintenance Duration: 4 hours Affected Components: Phone System, Portal / WHMCS, Kelowna, BC, Canada Dec 23, 20:15:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Dec 24, 00:15:00 GMT+0 - Completed - Maintenance has completed successfully Dec 23, 20:15:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 4 hours

Affected Components: , ,

<p><small>Dec <var data-var='date'> 23</var>, <var data-var='time'>20:15:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Dec <var data-var='date'> 24</var>, <var data-var='time'>00:15:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Dec <var data-var='date'> 23</var>, <var data-var='time'>20:15:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Sat, 23 Dec 2023 20:15:00 +0000 https://1406557-bc-ltd.instatus.com/maintenance/clqhi2ky8138224bkn4b362el5q https://1406557-bc-ltd.instatus.com/maintenance/clqhi2ky8138224bkn4b362el5q Storage Incident Type: Incident Affected Components: Phone System, Portal / WHMCS Nov 7, 02:46:04 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Affected Components: ,

<p><small>Nov <var data-var='date'> 7</var>, <var data-var='time'>02:46:04</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> ]]> Tue, 7 Nov 2023 02:46:04 +0000 https://1406557-bc-ltd.instatus.com/incident/clonqbswn8010b3oqrimv8wlh https://1406557-bc-ltd.instatus.com/incident/clonqbswn8010b3oqrimv8wlh New Storage Node Type: Maintenance Duration: 2 hours Affected Components: Phone System, Portal / WHMCS Oct 28, 01:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 28, 03:00:00 GMT+0 - Completed - Maintenance has completed successfully Oct 28, 01:00:00 GMT+0 - Identified - We will be installing an additional storage node and configuring it. Type: Maintenance

Duration: 2 hours

Affected Components: ,

<p><small>Oct <var data-var='date'> 28</var>, <var data-var='time'>01:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 28</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Oct <var data-var='date'> 28</var>, <var data-var='time'>01:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will be installing an additional storage node and configuring it..</p> ]]> Sat, 28 Oct 2023 01:00:00 +0000 https://1406557-bc-ltd.instatus.com/maintenance/clo8qtbid55028bpojyol8i2iv https://1406557-bc-ltd.instatus.com/maintenance/clo8qtbid55028bpojyol8i2iv Cloud Maintenance Type: Maintenance Oct 25, 00:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 25, 00:00:00 GMT+0 - Identified - We will be performing maintenance to our primary YLW cloud cluster. We are not expecting any downtime. Oct 25, 00:00:00 GMT+0 - Completed - Maintenance is now in progress. This was completed on the 24th at 10PM. Type: Maintenance

<p><small>Oct <var data-var='date'> 25</var>, <var data-var='time'>00:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 25</var>, <var data-var='time'>00:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing maintenance to our primary YLW cloud cluster. We are not expecting any downtime..</p> <p><small>Oct <var data-var='date'> 25</var>, <var data-var='time'>00:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance is now in progress. This was completed on the 24th at 10PM..</p> ]]> Wed, 25 Oct 2023 00:00:00 +0000 https://1406557-bc-ltd.instatus.com/maintenance/clo4pl59k6865b9ofofgwicbv https://1406557-bc-ltd.instatus.com/maintenance/clo4pl59k6865b9ofofgwicbv Network Maintenance Type: Maintenance Duration: 4 hours Affected Components: Phone System, Portal / WHMCS, Kelowna, BC, Canada, Seattle, WA, USA Oct 22, 01:30:01 GMT+0 - Identified - Maintenance is now in progress Oct 22, 01:30:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. We are upgrading our core links to 10Gigabits per second. Oct 22, 05:30:00 GMT+0 - Completed - Maintenance has completed successfully Oct 22, 04:29:27 GMT+0 - Identified - Maintenance is now in progress. We are making good progress with migrating to 10Gigabit backbone for main switches and routers. Thank you for your patience. Type: Maintenance

Duration: 4 hours

Affected Components: , , ,

<p><small>Oct <var data-var='date'> 22</var>, <var data-var='time'>01:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 22</var>, <var data-var='time'>01:30:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time. We are upgrading our core links to 10Gigabits per second. .</p> <p><small>Oct <var data-var='date'> 22</var>, <var data-var='time'>05:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Oct <var data-var='date'> 22</var>, <var data-var='time'>04:29:27</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress. We are making good progress with migrating to 10Gigabit backbone for main switches and routers. Thank you for your patience. .</p> ]]> Sun, 22 Oct 2023 01:30:00 +0000 https://1406557-bc-ltd.instatus.com/maintenance/clo0psrh634271boocolm9zh1t https://1406557-bc-ltd.instatus.com/maintenance/clo0psrh634271boocolm9zh1t Phone System Operational Type: Incident Affected Components: Phone System Sep 20, 18:04:16 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Affected Components:

<p><small>Sep <var data-var='date'> 20</var>, <var data-var='time'>18:04:16</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 20 Sep 2023 18:04:16 +0000 https://1406557-bc-ltd.instatus.com/incident/clms1zq5453291bnodbol2s9zs https://1406557-bc-ltd.instatus.com/incident/clms1zq5453291bnodbol2s9zs Storage Maintenance Type: Incident Duration: 2 days, 21 hours and 1 minute Aug 21, 15:07:37 GMT+0 - Identified - Backups for game servers have temporarily been disabled while we re-work a solution for them. Please do not make any backups, as they will likely fail, and cause more backups as of this time. Oct 22, 00:11:09 GMT+0 - Resolved - This incident has been resolved. Aug 21, 03:10:36 GMT+0 - Identified - We are continuing to work on a fix for this incident. Type: Incident

Duration: 2 days, 21 hours and 1 minute

<p><small>Aug <var data-var='date'> 21</var>, <var data-var='time'>15:07:37</var> GMT+0</small><br><strong>Identified</strong> - Backups for game servers have temporarily been disabled while we re-work a solution for them. Please do not make any backups, as they will likely fail, and cause more backups as of this time..</p> <p><small>Oct <var data-var='date'> 22</var>, <var data-var='time'>00:11:09</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Aug <var data-var='date'> 21</var>, <var data-var='time'>03:10:36</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> ]]> Mon, 21 Aug 2023 03:10:36 +0000 https://1406557-bc-ltd.instatus.com/incident/cllkauwyj13680baonainp5ovm https://1406557-bc-ltd.instatus.com/incident/cllkauwyj13680baonainp5ovm Wild Fires Type: Incident Duration: 11 days Affected Components: Portal / WHMCS, Phone System, Kelowna, BC, Canada Aug 20, 03:30:00 GMT+0 - Monitoring - We have restored normal power. We are currently monitoring the fire situation in the region. Aug 31, 01:03:00 GMT+0 - Resolved - This incident has been resolved. Aug 20, 01:03:08 GMT+0 - Identified - We are currently running on backup power, our datacenter is currently surrounded by wild fires in the region. More information can be found at https://wildfiresituation.nrs.gov.bc.ca/map regarding the Kelowna/West Kelowna fires. Type: Incident

Duration: 11 days

Affected Components: , ,

<p><small>Aug <var data-var='date'> 20</var>, <var data-var='time'>03:30:00</var> GMT+0</small><br><strong>Monitoring</strong> - We have restored normal power. We are currently monitoring the fire situation in the region..</p> <p><small>Aug <var data-var='date'> 31</var>, <var data-var='time'>01:03:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Aug <var data-var='date'> 20</var>, <var data-var='time'>01:03:08</var> GMT+0</small><br><strong>Identified</strong> - We are currently running on backup power, our datacenter is currently surrounded by wild fires in the region. More information can be found at https://wildfiresituation.nrs.gov.bc.ca/map regarding the Kelowna/West Kelowna fires..</p> ]]> Sun, 20 Aug 2023 01:03:08 +0000 https://1406557-bc-ltd.instatus.com/incident/clliqv4kl63684bbnb2qbf8ixo https://1406557-bc-ltd.instatus.com/incident/clliqv4kl63684bbnb2qbf8ixo Power Failure / Outage Type: Incident Duration: 43 minutes Affected Components: Portal / WHMCS, Phone System, Kelowna, BC, Canada Aug 1, 18:26:57 GMT+0 - Investigating - We are currently investigating this incident. We had switched services to be on generator power for a power upgrade, however, the rack is currently unresponsive. Aug 1, 19:10:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 43 minutes

Affected Components: , ,

<p><small>Aug <var data-var='date'> 1</var>, <var data-var='time'>18:26:57</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident. We had switched services to be on generator power for a power upgrade, however, the rack is currently unresponsive. .</p> <p><small>Aug <var data-var='date'> 1</var>, <var data-var='time'>19:10:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 1 Aug 2023 18:26:57 +0000 https://1406557-bc-ltd.instatus.com/incident/clksmsbly9405lnoaxksdeaxt https://1406557-bc-ltd.instatus.com/incident/clksmsbly9405lnoaxksdeaxt Urgent Security Upgrade Type: Incident Duration: 8 hours Affected Components: Portal / WHMCS Jul 30, 09:10:28 GMT+0 - Investigating - We are performing urgent security updates to an isolated server. Jul 30, 17:10:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 8 hours

Affected Components:

<p><small>Jul <var data-var='date'> 30</var>, <var data-var='time'>09:10:28</var> GMT+0</small><br><strong>Investigating</strong> - We are performing urgent security updates to an isolated server..</p> <p><small>Jul <var data-var='date'> 30</var>, <var data-var='time'>17:10:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Sun, 30 Jul 2023 09:10:28 +0000 https://1406557-bc-ltd.instatus.com/incident/clkp80yg456813btlqodw89mmc https://1406557-bc-ltd.instatus.com/incident/clkp80yg456813btlqodw89mmc Vultr Issue Type: Incident Duration: 3 days Affected Components: Seattle, WA, USA Jul 26, 04:38:00 GMT+0 - Identified - We are currently investigating this incident. It appears Vultr had lost our routes during the maintainance last night. We have opened a ticket with them... Jul 26, 19:33:39 GMT+0 - Monitoring - We have opened a ticket with our upstream regarding the timeouts and increased latency. It has been escalated to their network engineering team. We are awaiting a response. Jul 26, 15:26:10 GMT+0 - Monitoring - Vultr implemented a fix and are currently monitoring the result. Jul 27, 15:09:57 GMT+0 - Monitoring - Our upstream implemented a fix which broke another portion of the network. We have reached out and they have repaired it. Currently continuing to monitor for further issues. Jul 29, 04:38:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 3 days

Affected Components:

<p><small>Jul <var data-var='date'> 26</var>, <var data-var='time'>04:38:00</var> GMT+0</small><br><strong>Identified</strong> - We are currently investigating this incident. It appears Vultr had lost our routes during the maintainance last night. We have opened a ticket with them....</p> <p><small>Jul <var data-var='date'> 26</var>, <var data-var='time'>19:33:39</var> GMT+0</small><br><strong>Monitoring</strong> - We have opened a ticket with our upstream regarding the timeouts and increased latency. It has been escalated to their network engineering team. We are awaiting a response. .</p> <p><small>Jul <var data-var='date'> 26</var>, <var data-var='time'>15:26:10</var> GMT+0</small><br><strong>Monitoring</strong> - Vultr implemented a fix and are currently monitoring the result..</p> <p><small>Jul <var data-var='date'> 27</var>, <var data-var='time'>15:09:57</var> GMT+0</small><br><strong>Monitoring</strong> - Our upstream implemented a fix which broke another portion of the network. We have reached out and they have repaired it. Currently continuing to monitor for further issues..</p> <p><small>Jul <var data-var='date'> 29</var>, <var data-var='time'>04:38:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 26 Jul 2023 04:38:00 +0000 https://1406557-bc-ltd.instatus.com/incident/clkjtyswa733642rcoku96ls584 https://1406557-bc-ltd.instatus.com/incident/clkjtyswa733642rcoku96ls584 Quorum Lost Type: Incident Jul 15, 05:38:06 GMT+0 - Resolved - An intern made the cluster loose quorum. This has been resolved. Type: Incident

<p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>05:38:06</var> GMT+0</small><br><strong>Resolved</strong> - An intern made the cluster loose quorum. This has been resolved..</p> ]]> Sat, 15 Jul 2023 05:38:06 +0000 https://1406557-bc-ltd.instatus.com/incident/clk3ku2ya123360bboac34irbvp https://1406557-bc-ltd.instatus.com/incident/clk3ku2ya123360bboac34irbvp UPS Maintenance Type: Maintenance Duration: 2 hours Affected Components: Portal / WHMCS, Phone System Jul 12, 14:30:00 GMT+0 - Completed - Maintenance has completed successfully Jul 12, 12:30:01 GMT+0 - Identified - Maintenance is now in progress Jul 12, 12:30:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. We will be replacing the batteries in several UPSes, as well as switching over some equipment to the newly replaced UPSes. Type: Maintenance

Duration: 2 hours

Affected Components: ,

<p><small>Jul <var data-var='date'> 12</var>, <var data-var='time'>14:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jul <var data-var='date'> 12</var>, <var data-var='time'>12:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 12</var>, <var data-var='time'>12:30:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time. We will be replacing the batteries in several UPSes, as well as switching over some equipment to the newly replaced UPSes..</p> ]]> Wed, 12 Jul 2023 12:30:00 +0000 https://1406557-bc-ltd.instatus.com/maintenance/cljyjxivc135573allrkow1ctjh https://1406557-bc-ltd.instatus.com/maintenance/cljyjxivc135573allrkow1ctjh Game servers failing to start due to low storage Type: Incident Jul 4, 19:25:36 GMT+0 - Resolved - We implemented a fix and are currently monitoring the result. Our primary storage server had lost it's mount to the wings node. As a result, backups were made to the local disk, instead of the storage server, filling up the main root disk. Type: Incident

<p><small>Jul <var data-var='date'> 4</var>, <var data-var='time'>19:25:36</var> GMT+0</small><br><strong>Resolved</strong> - We implemented a fix and are currently monitoring the result. Our primary storage server had lost it's mount to the wings node. As a result, backups were made to the local disk, instead of the storage server, filling up the main root disk..</p> ]]> Tue, 4 Jul 2023 19:25:36 +0000 https://1406557-bc-ltd.instatus.com/incident/cljoojvqp60734tgodhym9szq5 https://1406557-bc-ltd.instatus.com/incident/cljoojvqp60734tgodhym9szq5 Wings Migration | Node #1 -> #3 Type: Maintenance Duration: 3 hours and 20 minutes Jun 10, 23:58:44 GMT+0 - Identified - Maintenance is in progress. Expected to be completed before 6PM PST. Jun 11, 02:05:14 GMT+0 - Completed - Maintenance has completed successfully. Confirmed systems are operational again. Jun 10, 22:45:00 GMT+0 - Identified - We will be migration all game servers from Wings Node #1 -> #3. This will cause both nodes to go offline as we will be moving physical storage media between the servers. Type: Maintenance

Duration: 3 hours and 20 minutes

<p><small>Jun <var data-var='date'> 10</var>, <var data-var='time'>23:58:44</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is in progress. Expected to be completed before 6PM PST..</p> <p><small>Jun <var data-var='date'> 11</var>, <var data-var='time'>02:05:14</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully. Confirmed systems are operational again..</p> <p><small>Jun <var data-var='date'> 10</var>, <var data-var='time'>22:45:00</var> GMT+0</small><br><strong>Identified</strong> - We will be migration all game servers from Wings Node #1 -> #3. This will cause both nodes to go offline as we will be moving physical storage media between the servers..</p> ]]> Sat, 10 Jun 2023 22:45:00 +0000 https://1406557-bc-ltd.instatus.com/maintenance/cliqitqxp302399wvncav2ogh6j https://1406557-bc-ltd.instatus.com/maintenance/cliqitqxp302399wvncav2ogh6j UPS & Network Upgrade Type: Maintenance Duration: 2 hours and 4 minutes Affected Components: Portal / WHMCS, Seattle, WA, USA, Phone System Jun 10, 21:33:33 GMT+0 - Completed - Upgraded card in core router, and installed UPS. Jun 10, 19:30:00 GMT+0 - Identified - We will be performing maintenance to our core network infrastructure to move it onto a new power source. We will also be installing a 10Gig card for our core router in preparation. We will also be replacing a failing drive in our the core storage. Jun 10, 19:30:00 GMT+0 - Identified - We will be performing maintenance to our core network infrastructure to move it onto a new power source. We will also be installing a 10Gig card for our core router in preparation. We will also be replacing a failing drive in our the core storage. Type: Maintenance

Duration: 2 hours and 4 minutes

Affected Components: , ,

<p><small>Jun <var data-var='date'> 10</var>, <var data-var='time'>21:33:33</var> GMT+0</small><br><strong>Completed</strong> - Upgraded card in core router, and installed UPS..</p> <p><small>Jun <var data-var='date'> 10</var>, <var data-var='time'>19:30:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing maintenance to our core network infrastructure to move it onto a new power source. We will also be installing a 10Gig card for our core router in preparation. We will also be replacing a failing drive in our the core storage..</p> <p><small>Jun <var data-var='date'> 10</var>, <var data-var='time'>19:30:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing maintenance to our core network infrastructure to move it onto a new power source. We will also be installing a 10Gig card for our core router in preparation. We will also be replacing a failing drive in our the core storage..</p> ]]> Sat, 10 Jun 2023 19:30:00 +0000 https://1406557-bc-ltd.instatus.com/maintenance/clilx3ufo325778bboer98goyyv https://1406557-bc-ltd.instatus.com/maintenance/clilx3ufo325778bboer98goyyv Network Issue Type: Incident Duration: 2 days, 20 hours and 32 minutes Affected Components: Portal / WHMCS, Seattle, WA, USA Jun 1, 01:41:52 GMT+0 - Investigating - We are currently investigating this incident. Jun 1, 02:41:00 GMT+0 - Monitoring - We are currently investigating this incident. Jun 1, 02:50:23 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 days, 20 hours and 32 minutes

Affected Components: ,

<p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>01:41:52</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>02:41:00</var> GMT+0</small><br><strong>Monitoring</strong> - We are currently investigating this incident..</p> <p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>02:50:23</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 1 Jun 2023 02:41:00 +0000 https://1406557-bc-ltd.instatus.com/incident/clich0scx55773b2n2gl3f9y3h https://1406557-bc-ltd.instatus.com/incident/clich0scx55773b2n2gl3f9y3h Router Failure Type: Incident Duration: 1 day, 15 hours and 10 minutes Affected Components: Seattle, WA, USA, Portal / WHMCS May 29, 13:38:43 GMT+0 - Identified - A router has presented with a drive failure. We are currently in the process of rebuilding the configuration on a replacement device with redundant drives and power. May 29, 13:38:43 GMT+0 - Identified - A router has presented with a drive failure. May 29, 14:38:00 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Most core services have been restored. Email is still having issues as we are currently migrating away from our OVH POP. May 31, 04:48:37 GMT+0 - Resolved - This incident has been resolved. Please open a ticket if you experience any further issues. Type: Incident

Duration: 1 day, 15 hours and 10 minutes

Affected Components: ,

<p><small>May <var data-var='date'> 29</var>, <var data-var='time'>13:38:43</var> GMT+0</small><br><strong>Identified</strong> - A router has presented with a drive failure. We are currently in the process of rebuilding the configuration on a replacement device with redundant drives and power. .</p> <p><small>May <var data-var='date'> 29</var>, <var data-var='time'>13:38:43</var> GMT+0</small><br><strong>Identified</strong> - A router has presented with a drive failure. .</p> <p><small>May <var data-var='date'> 29</var>, <var data-var='time'>14:38:00</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result. Most core services have been restored. Email is still having issues as we are currently migrating away from our OVH POP..</p> <p><small>May <var data-var='date'> 31</var>, <var data-var='time'>04:48:37</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. Please open a ticket if you experience any further issues..</p> ]]> Mon, 29 May 2023 15:38:00 +0000 https://1406557-bc-ltd.instatus.com/incident/cli8wb4ef232212khofb2ggvizr https://1406557-bc-ltd.instatus.com/incident/cli8wb4ef232212khofb2ggvizr Network Upgrade #1 Type: Maintenance Duration: 2 hours Affected Components: Seattle, WA, USA, Portal / WHMCS May 28, 02:30:01 GMT+0 - Identified - Maintenance is now in progress May 28, 02:30:00 GMT+0 - Identified - Network interruptions may be occur during this time while we clean up and prepare for network and equipment upgrades. May 28, 04:11:12 GMT+0 - Identified - Almost finished stage #1. Most services will be restored soon. Expect an update for when the rest of the maintenance will be scheduled. May 28, 04:30:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 2 hours

Affected Components: ,

<p><small>May <var data-var='date'> 28</var>, <var data-var='time'>02:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>May <var data-var='date'> 28</var>, <var data-var='time'>02:30:00</var> GMT+0</small><br><strong>Identified</strong> - Network interruptions may be occur during this time while we clean up and prepare for network and equipment upgrades..</p> <p><small>May <var data-var='date'> 28</var>, <var data-var='time'>04:11:12</var> GMT+0</small><br><strong>Identified</strong> - Almost finished stage #1. Most services will be restored soon. Expect an update for when the rest of the maintenance will be scheduled..</p> <p><small>May <var data-var='date'> 28</var>, <var data-var='time'>04:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 28 May 2023 02:30:00 +0000 https://1406557-bc-ltd.instatus.com/maintenance/cli6rqekm848892b3mwb89pklxm https://1406557-bc-ltd.instatus.com/maintenance/cli6rqekm848892b3mwb89pklxm Power Surge Type: Incident May 19, 01:56:09 GMT+0 - Resolved - We have experienced a sudden power surge due to stormy weather which caused a failure in one of our UPSs. The affected servers have been migrated to an alternative power source while we repair the failing UPS. Type: Incident

<p><small>May <var data-var='date'> 19</var>, <var data-var='time'>01:56:09</var> GMT+0</small><br><strong>Resolved</strong> - We have experienced a sudden power surge due to stormy weather which caused a failure in one of our UPSs. The affected servers have been migrated to an alternative power source while we repair the failing UPS. .</p> ]]> Fri, 19 May 2023 01:56:09 +0000 https://1406557-bc-ltd.instatus.com/incident/clhtwt34z83806beomp3gzs727 https://1406557-bc-ltd.instatus.com/incident/clhtwt34z83806beomp3gzs727