dec0de | 1406557 b.c. ltd. - Vultr Issue – Incident details

All systems operational

Vultr Issue

Resolved
Degraded performance
Started about 1 year agoLasted 3 days

Affected

Datacenter Interconnects

Degraded performance from 4:38 AM to 4:38 AM

Seattle, WA, USA

Degraded performance from 4:38 AM to 4:38 AM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Update

    Our upstream implemented a fix which broke another portion of the network. We have reached out and they have repaired it. Currently continuing to monitor for further issues.

  • Monitoring
    Update

    We have opened a ticket with our upstream regarding the timeouts and increased latency. It has been escalated to their network engineering team. We are awaiting a response.

  • Monitoring
    Monitoring

    Vultr implemented a fix and are currently monitoring the result.

  • Identified
    Identified

    We are currently investigating this incident. It appears Vultr had lost our routes during the maintainance last night. We have opened a ticket with them…